Frequently Asked Questions

  • Decorated sugar cookies are happiest at room temperature.

    • Keep cookies in an airtight container.

    • Store in a cool, dry place, away from direct sunlight or heat.

    • Do not refrigerate (the moisture can cause colors to bleed and icing to sweat).

    When stored properly, cookies stay fresh for 7–10 days.

  • Yes! Cookies can be frozen if needed.

    • Place them in an airtight container or freezer-safe bag.

    • Freeze for up to 5 months.

    To enjoy, let cookies come to room temperature before opening the container to avoid condensation.

  • I recommend ordering 2–4 weeks in advance for custom cookie sets. During busy seasons (holidays, weddings), earlier is always better.

  • Not at this time! Hopefully soon!

  • Cookies are not made in an allergen-free kitchen. While some recipes do not contain nuts, cross-contamination is possible.

  • Because custom cookies require advance planning and prep, cancellations must be made at least 7 days prior to the event date. Deposits are non-refundable.